Caseworker Guidance
Administrative review: caseworker guidance
gov.uk change note: The guidance has been updated to tell applicants where their sponsor's licence has been revoked.
Headline
This is an updated version of Home Office caseworker guidance on administrative review procedures, with the key change being new provisions requiring caseworkers to inform applicants when their sponsor's licence has been revoked.
Key provisions
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About this guidance (Section 1) - Sets out the scope, contacts and publication details for administrative review caseworker guidance across three immigration routes: general administrative review, EU Settlement Scheme, and Frontier Workers.
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Key facts for in-country refusal decisions (Section 2) - Covers who has rights to administrative review, application procedures, fees (£154), time limits (14 days in-country), and whether immigration permission continues during review.
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Key facts for border cancellation decisions (Section 3) - Similar framework but for decisions to cancel permission at the UK border, with specific provisions for different application routes and circumstances.
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Overseas administrative review (Section 4) - Procedures for administrative review of entry clearance refusals made overseas, including biometric re-enrollment requirements and Immigration Health Surcharge handling.
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Validation requirements (Section 5) - Detailed criteria for eligible decisions (paragraphs AR 2.1-3), general requirements (AR 2.4-7), late applications (AR 2.14), restrictions (AR 2.8-10 and AR 2.15), dependants (AR 2.11), and waivers (AR 2.12 and AR 2.16).
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Fee exemptions and refunds (Section 6) - £154 administrative review fee with exemptions for exceptional circumstances and specific refund criteria.
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Consideration procedures (Section 9) - Requirements for independent review, initial checks, evidence assessment, and specific procedures for credibility and genuine vacancy refusals.
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Suspended or revoked sponsor licences (Section 10) - Key new provision: Detailed procedures for handling cases where sponsor licences are suspended or revoked, including specific requirements to inform applicants and different outcomes for work routes versus student cases.
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Decision outcomes (Sections 11-14) - Three possible outcomes: change the decision to a grant, maintain the original decision, or maintain the decision with error corrections.
Who is affected
- Applicants for entry clearance, permission to enter, or permission to stay who have received refusal decisions
- Sponsored workers and students whose sponsors' licences have been suspended or revoked
- EU Settlement Scheme applicants seeking administrative review under Appendix AR (EU)
- Frontier workers applying for permits under the Frontier Workers Regulations
- Immigration practitioners representing clients in administrative review cases
Practical implications
- New notification requirement: Caseworkers must now specifically inform applicants when their sponsor's licence has been revoked, representing the key change in this guidance update
- Licence suspension/revocation procedures: Section 10 provides detailed flowcharts and decision matrices for handling cases where sponsor licences are suspended or revoked during or after the administrative review process
- Different outcomes by route: The guidance distinguishes between work routes and student routes when sponsor licences are revoked, with different available remedies
- Standard timeframes maintained: 14-day time limit for in-country applications, 28 days for overseas applications
- Fee structure unchanged: £154 fee with existing exemption criteria
- Evidence rules: Administrative review remains limited to evidence available at the time of the original decision, with narrow exceptions for requesting additional information
Diff
@@ -3,6 +3,7 @@ +[[#about-this-guidance]] ## 1. About this guidance @@ -31,6 +32,7 @@ +[[#contacts]] ## 1.1 Contacts @@ -43,6 +45,7 @@ +[[#publication]] ## 1.2 Publication @@ -66,6 +69,7 @@ +[[#changes-from-last-version-of-this-guidance]] ## 1.3 Changes from last version of this guidance @@ -74,6 +78,7 @@ +[[#key-facts-decisions-to-refuse-permission-to-enter-or-stay]] ## 2. Key facts: decisions to refuse permission to enter or stay @@ -305,6 +310,7 @@ +[[#how-will-the-applicant-know-they-have-a-right-to-apply-for-an-administrative-review]] ## 2.1 How will the applicant know they have a right to apply for an administrative review? @@ -313,6 +319,7 @@ +[[#how-to-apply-for-an-administrative-review]] ## 2.2 How to apply for an administrative review @@ -321,6 +328,7 @@ +[[#what-fee-is-payable-for-an-administrative-review]] ## 2.3 What fee is payable for an administrative review? @@ -329,6 +337,7 @@ +[[#refunds-and-length-of-time-for-a-refund-to-be-given]] ## 2.4 Refunds and length of time for a refund to be given @@ -360,6 +369,7 @@ +[[#what-does-an-administrative-review-do]] ## 2.5 What does an administrative review do? @@ -368,6 +378,7 @@ +[[#will-the-person-conducting-the-administrative-review-be-the-same-person-who-made-the-initial-decision]] ## 2.6 Will the person conducting the administrative review be the same person who made the initial decision? @@ -376,6 +387,7 @@ +[[#what-is-the-time-limit-for-applying-for-administrative-review-in-country]] ## 2.7 What is the time limit for applying for administrative review in country? @@ -384,6 +396,7 @@ +[[#will-immigration-permission-continue-while-the-administrative-review-is-being-carried-out]] ## 2.8 Will immigration permission continue while the administrative review is being carried out? @@ -392,6 +405,7 @@ +[[#can-applicants-who-applied-in-country-before-administrative-review-was-introduced-also-request-an-administrative-review]] ## 2.9 Can applicants who applied in country before administrative review was introduced also request an administrative review? @@ -400,6 +414,7 @@ +[[#can-applicants-apply-for-administrative-review-and-make-a-new-application-for-entry-clearance-permission-to-enter-or-permission-to-stay-at-the-same-time]] ## 2.10 Can applicants apply for administrative review and make a new application for entry clearance, permission to enter or permission to stay at the same time? @@ -412,6 +427,7 @@ +[[#what-happens-if-the-administrative-review-is-unsuccessful]] ## 2.11 What happens if the administrative review is unsuccessful? @@ -420,6 +436,7 @@ +[[#will-the-applicant-need-to-go-through-the-biometric-enrolment-process-again-if-the-administrative-review-succeeds]] ## 2.12 Will the applicant need to go through the biometric enrolment process again if the administrative review succeeds? @@ -428,6 +445,7 @@ +[[#what-will-happen-to-any-immigration-health-surcharge-ihs-paid-while-an-administrative-review-could-be-made]] ## 2.13 What will happen to any immigration health surcharge (IHS) paid while an administrative review could be made? @@ -451,6 +469,7 @@ +[[#key-facts-decisions-to-cancel-permission-at-the-border]] ## 3. Key facts: decisions to cancel permission at the border @@ -459,6 +478,7 @@ +[[#who-has-the-right-to-apply-for-an-administrative-review-of-a-decision-to-cancel-permission-at-the-border]] ## 3.1 Who has the right to apply for an administrative review of a decision to cancel permission at the border? @@ -508,6 +528,7 @@ +[[#how-will-the-applicant-know-they-have-a-right-to-apply-for-an-administrative-review-1]] ## 3.2 How will the applicant know they have a right to apply for an administrative review? @@ -516,6 +537,7 @@ +[[#how-to-apply-for-an-administrative-review-1]] ## 3.3 How to apply for an administrative review @@ -524,6 +546,7 @@ +[[#fee-payable-for-administrative-review]] ## 3.4 Fee payable for administrative review @@ -532,6 +555,7 @@ +[[#refunds-and-length-of-time-for-a-refund-to-be-given-1]] ## 3.5 Refunds and length of time for a refund to be given @@ -563,6 +587,7 @@ +[[#what-does-an-administrative-review-do-1]] ## 3.6 What does an administrative review do? @@ -571,6 +596,7 @@ +[[#will-the-person-conducting-the-administrative-review-be-the-same-person-who-made-the-initial-decision-1]] ## 3.7 Will the person conducting the administrative review be the same person who made the initial decision? @@ -579,6 +605,7 @@ +[[#what-is-the-time-limit-for-applying-for-administrative-review-of-a-decision-at-the-border]] ## 3.8 What is the time limit for applying for administrative review of a decision at the border? @@ -638,6 +665,7 @@ +[[#will-immigration-permission-continue-while-the-administrative-review-is-being-carried-out-1]] ## 3.9 Will immigration permission continue while the administrative review is being carried out? @@ -646,6 +674,7 @@ +[[#can-applicants-apply-for-administrative-review-and-make-a-new-application-for-entry-clearance-permission-to-enter-or-permission-to-stay-at-the-same-time-1]] ## 3.10 Can applicants apply for administrative review and make a new application for entry clearance, permission to enter or permission to stay at the same time? @@ -658,6 +687,7 @@ +[[#what-happens-if-the-administrative-review-is-unsuccessful-1]] ## 3.11 What happens if the administrative review is unsuccessful? @@ -666,6 +696,7 @@ +[[#key-facts-overseas-administrative-review]] ## 4. Key facts: overseas administrative review @@ -674,6 +705,7 @@ +[[#who-has-the-right-to-apply-for-an-administrative-review-overseas]] ## 4.1 Who has the right to apply for an administrative review overseas? @@ -893,6 +925,7 @@ +[[#how-will-the-applicant-know-they-have-a-right-to-apply-for-an-administrative-review-2]] ## 4.2 How will the applicant know they have a right to apply for an administrative review? @@ -901,6 +934,7 @@ +[[#how-to-apply-for-an-administrative-review-2]] ## 4.3 How to apply for an administrative review @@ -909,6 +943,7 @@ +[[#fee-payable-for-administrative-review-1]] ## 4.4 Fee payable for administrative review @@ -917,6 +952,7 @@ +[[#refunds-and-length-of-time-for-a-refund-to-be-given-2]] ## 4.5 Refunds and length of time for a refund to be given @@ -948,6 +984,7 @@ +[[#what-does-an-administrative-review-do-2]] ## 4.6 What does an administrative review do? @@ -956,6 +993,7 @@ +[[#will-the-person-conducting-the-administrative-review-be-the-same-person-who-made-the-initial-decision-2]] ## 4.7 Will the person conducting the administrative review be the same person who made the initial decision? @@ -964,6 +1002,7 @@ +[[#what-is-the-time-limit-for-applying-for-administrative-review]] ## 4.8 What is the time limit for applying for administrative review? @@ -972,6 +1011,7 @@ +[[#can-applicants-apply-for-administrative-review-and-make-a-new-application-for-entry-clearance-permission-to-enter-or-permission-to-stay-at-the-same-time-2]] ## 4.9 Can applicants apply for administrative review and make a new application for entry clearance, permission to enter or permission to stay at the same time? @@ -984,6 +1024,7 @@ +[[#what-happens-if-the-administrative-review-is-unsuccessful-2]] ## 4.10 What happens if the administrative review is unsuccessful? @@ -992,6 +1033,7 @@ +[[#will-the-applicant-need-to-go-through-the-biometric-enrolment-process-again-if-the-administrative-review-results-in-an-outcome-that-requires-a-visa-to-be-issued]] ## 4.11 Will the applicant need to go through the biometric enrolment process again if the administrative review results in an outcome that requires a visa to be issued? @@ -1000,6 +1042,7 @@ +[[#what-will-happen-to-any-immigration-health-surcharge-ihs-paid-while-an-administrative-review-could-be-made-1]] ## 4.12 What will happen to any immigration health surcharge (IHS) paid while an administrative review could be made? @@ -1027,6 +1070,7 @@ +[[#Decisions_which_are]] ## 5. Validation requirements @@ -1035,6 +1079,7 @@ +[[#eligible-decisions-paragraphs-ar-21-3]] ## 5.1 Eligible decisions (paragraphs AR 2.1-3) @@ -1043,6 +1088,7 @@ +[[#general-requirements-paragraphs-ar-24-7]] ## 5.2 General requirements (paragraphs AR 2.4-7) @@ -1082,6 +1128,7 @@ +[[#late-applications-paragraph-ar-214]] ## 5.3 Late applications (paragraph AR 2.14) @@ -1139,6 +1186,7 @@ +[[#restrictions-paragraphs-ar-28-10-and-ar-215]] ## 5.4 Restrictions (paragraphs AR 2.8-10 and AR 2.15) @@ -1159,6 +1207,7 @@ +[[#dependants-paragraph-ar-211]] ## 5.5 Dependants (paragraph AR 2.11) @@ -1182,6 +1231,7 @@ +[[#waivers-and-fresh-applications-paragraphs-ar-212-and-ar-216]] ## 5.6 Waivers and fresh applications (paragraphs AR 2.12 and AR 2.16) @@ -1194,6 +1244,7 @@ +[[#related-external-links]] ## 5.7 Related external links @@ -1202,10 +1253,12 @@ +[[#fee-and-payment-exemptions]] ## 6. Fee and payment exemptions +[[#administrative-review-fee]] ## 6.1 Administrative review fee @@ -1214,6 +1267,7 @@ +[[#payment-exemptions]] ## 6.2 Payment exemptions @@ -1241,6 +1295,7 @@ +[[#fee-waiver-due-to-exceptional-circumstances]] ## 6.3 Fee waiver due to exceptional circumstances @@ -1367,10 +1422,12 @@ +[[#refunds]] ## 6.4 Refunds +[[#when-to-refund]] ## When to refund @@ -1398,6 +1455,7 @@ +[[#when-not-to-refund]] ## When not to refund @@ -1422,6 +1480,7 @@ +[[#related-external-links-1]] ## 6.5 Related external links @@ -1434,6 +1493,7 @@ +[[#claimed-errors-which-may-be-raised-in-administrative-review]] ## 7. Claimed errors which may be raised in administrative review @@ -1621,6 +1681,7 @@ +[[#related-external-links-2]] ## 7.1 Related external links @@ -1629,6 +1690,7 @@ +[[#requests-which-cannot-be-made-using-administrative-review]] ## 8. Requests which cannot be made using administrative review @@ -1641,6 +1703,7 @@ +[[#seeking-permission-on-another-basis]] ## 8.1 Seeking permission on another basis @@ -1649,6 +1712,7 @@ +[[#human-rights-or-protection-claims]] ## 8.2 Human rights or protection claims @@ -1665,6 +1729,7 @@ +[[#related-external-links-3]] ## 8.3 Related external links @@ -1673,6 +1738,7 @@ +[[#Validation_requirements_1]] ## 9. How to consider an administrative review application @@ -1681,6 +1747,7 @@ +[[#ensuring-that-the-review-is-independent]] ## 9.1 Ensuring that the review is independent @@ -1718,6 +1785,7 @@ +[[#initial-checks]] ## 9.2 Initial checks @@ -1726,6 +1794,7 @@ +[[#considering-the-request]] ## 9.3 Considering the request @@ -1796,6 +1865,7 @@ +[[#evidence-and-information]] ## 9.4 Evidence and information @@ -1835,6 +1905,7 @@ +[[#requesting-further-information]] ## 9.5 Requesting further information @@ -1855,6 +1926,7 @@ +[[#ineligible-evidence]] ## 9.6 Ineligible evidence @@ -1863,6 +1935,7 @@ +[[#reviewing-credibility-refusals]] ## 9.7 Reviewing credibility refusals @@ -1916,6 +1989,7 @@ +[[#reviewing-genuine-vacancy-refusals]] ## 9.8 Reviewing genuine vacancy refusals @@ -1948,6 +2022,7 @@ +[[#change-of-circumstances]] ## 9.9 Change of circumstances @@ -1979,6 +2054,7 @@ +[[#referring_cases_back_to_original_team]] ## 9.10 Referring cases back to the original decision making team @@ -2058,6 +2134,7 @@ +[[#suspended-or-revoked-sponsor-licences]] ## 9.11 Suspended or revoked sponsor licences @@ -2066,6 +2143,7 @@ +[[#claimed-errors-which-will-not-change-the-overall-decision]] ## 9.12 Claimed errors which will not change the overall decision @@ -2120,6 +2198,7 @@ +[[#related-external-links-4]] ## 9.13 Related external links @@ -2132,6 +2211,7 @@ +[[#Suspended_or_revoked]] ## 10. Suspended or revoked sponsor licence @@ -2140,6 +2220,7 @@ +[[#sponsor-licence-suspended]] ## 10.1 Sponsor licence suspended @@ -2160,6 +2241,7 @@ +[[#sponsor-licence-revoked]] ## 10.2 Sponsor licence revoked @@ -2184,6 +2266,7 @@ +[[#for-sponsored-work-routes-only]] ## For sponsored work routes only @@ -2231,6 +2314,7 @@ +[[#for-incorrectly-refused-in-country-student-cases-only]] ## For incorrectly refused in country student cases only @@ -2273,6 +2357,7 @@ +[[#licence_suspended_revoked_table]] ## 10.3 Licence suspended or revoked – review outcome @@ -2325,6 +2410,7 @@ +[[#administrative-review-decisions]] ## 11. Administrative review decisions @@ -2333,6 +2419,7 @@ +[[#recording-details-of-the-review-decision]] ## 11.1 Recording details of the review decision @@ -2345,6 +2432,7 @@ +[[#handling-of-case-papers]] ## 11.2 Handling of case papers @@ -2365,6 +2453,7 @@ +[[#the-administrative-review-decision-notice]] ## 11.3 The administrative review decision notice @@ -2423,6 +2512,7 @@ +[[#Administrative_review:_change]] ## 12. Administrative review: change the decision @@ -2435,6 +2525,7 @@ +[[#change-an-original-refusal-decision-to-a-grant]] ## 12.1 Change an original refusal decision to a grant @@ -2463,6 +2554,7 @@ +[[#Administrative_review:_maintain]] ## 13. Administrative review: maintain the decision @@ -2520,6 +2612,7 @@ +[[#Administrative_review:_maintain_1]] ## 14. Administrative review: maintain the decision and correct errors @@ -2532,6 +2625,7 @@ +[[#outcome-1]] ## 14.1 Outcome 1 @@ -2565,6 +2659,7 @@ +[[#Outcome_2]] ## 14.2 Outcome 2 @@ -2598,6 +2693,7 @@ +[[#outcome-3]] ## 14.3 Outcome 3 @@ -2625,6 +2721,7 @@ +[[#the-decision-notices]] ## 14.4 The decision notices @@ -2653,6 +2750,7 @@ +[[#administrative-review-atlas-outcomes]] ## 15. Administrative review Atlas outcomes @@ -2749,6 +2847,7 @@ +[[#contacting-applicants-where-an-administrative-review-has-been-outstanding-for-6-months]] ## 16. Contacting applicants where an administrative review has been outstanding for 6 months @@ -2761,6 +2860,7 @@ +[[#complaints]] ## 17. Complaints @@ -2769,6 +2869,7 @@ +[[#liability-for-removal]] ## 18. Liability for removal @@ -2789,6 +2890,7 @@ +[[#applicants-status-after-submitting-a-request-for-administrative-review]] ## 19. Applicant’s status after submitting a request for administrative review @@ -2813,6 +2915,7 @@ +[[#when-is-an-administrative-review-pending]] ## 20. When is an administrative review pending? @@ -2860,6 +2963,7 @@ +[[#withdrawing-an-application-for-administrative-review]] ## 21. Withdrawing an application for administrative review @@ -2868,6 +2972,7 @@ +[[#requests-to-withdraw-an-application-for-an-administrative-review]] ## 21.1 Requests to withdraw an application for an administrative review @@ -2876,6 +2981,7 @@ +[[#other-withdrawals]] ## 21.2 Other withdrawals @@ -2911,6 +3017,7 @@ +[[#Administrative_review_waiver]] ## 21.3 Administrative review waiver form @@ -2923,6 +3030,7 @@ +[[#travelling-outside-the-uk]] ## 21.4 Travelling outside the UK @@ -2950,6 +3058,7 @@ +[[#requesting-the-passport-for-travel]] ## 21.5 Requesting the passport for travel @@ -2958,6 +3067,7 @@ +[[#making-a-fresh-application]] ## 21.6 Making a fresh application @@ -2970,6 +3080,7 @@ +[[#how-to-process-the-withdrawal-of-an-administrative-review]] ## 21.7 How to process the withdrawal of an administrative review @@ -2990,10 +3101,12 @@ +[[#Reconsiderations_Appeals_and]] ## 22. Reconsiderations and judicial reviews +[[#reconsiderations]] ## 22.1 Reconsiderations @@ -3010,6 +3123,7 @@ +[[#judicial-review]] ## 22.2 Judicial review @@ -3380,6 +3494,7 @@ +[[#about-this-guidance]] ## 1. About this guidance @@ -3400,6 +3515,7 @@ +[[#contacts]] ## 1.1 Contacts @@ -3412,6 +3528,7 @@ +[[#publication]] ## 1.2 Publication @@ -3435,6 +3552,7 @@ +[[#changes-from-last-version-of-this-guidance]] ## 1.3 Changes from last version of this guidance @@ -3443,6 +3561,7 @@ +[[#overview-of-administrative-review-under-appendix-ar-eu]] ## 2. Overview of administrative review under Appendix AR (EU) @@ -3451,6 +3570,7 @@ +[[#bookmark6]] ## 2.1 Right to an administrative review @@ -3467,6 +3587,7 @@ +[[#grounds-for-seeking-an-administrative-review]] ## 2.2 Grounds for seeking an administrative review @@ -3508,6 +3629,7 @@ +[[#validity-of-an-application-for-an-administrative-review-under-appendix-ar-eu]] ## 3. Validity of an application for an administrative review under Appendix AR (EU) @@ -3536,6 +3658,7 @@ +[[#fee-exemptions]] ## Fee exemptions @@ -3583,6 +3706,7 @@ +[[#bookmark13]] ## 3.1 Decisions which are eligible for administrative review @@ -3627,6 +3751,7 @@ +[[#decisions-which-are-not-eligible-for-administrative-review]] ## 3.2 Decisions which are not eligible for administrative review @@ -3651,6 +3776,7 @@ +[[#time-limits-for-bringing-an-administrative-review]] ## 3.3 Time limits for bringing an administrative review @@ -3710,6 +3836,7 @@ +[[#further-application-for-administrative-review]] ## 3.4 Further application for administrative review @@ -3718,6 +3845,7 @@ +[[#bookmark17]] ## 3.5 Rejecting a request for an administrative review @@ -3748,6 +3876,7 @@ +[[#considering-the-administrative-review]] ## 4. Considering the administrative review @@ -3756,6 +3885,7 @@ +[[#independence-of-the-review]] ## 4.1 Independence of the review @@ -3793,6 +3923,7 @@ +[[#full-reconsideration]] ## 4.2 Full reconsideration @@ -3839,6 +3970,7 @@ +[[#new-information-and-evidence]] ## 4.3 New information and evidence @@ -3847,6 +3979,7 @@ +[[#bookmark22]] ## Requesting additional information or evidence @@ -3859,6 +3992,7 @@ +[[#administrative-review-decisions]] ## 5. Administrative review decisions @@ -3867,6 +4001,7 @@ +[[#types-of-decision]] ## 5.1 Types of decision @@ -3890,6 +4025,7 @@ +[[#bookmark25]] ## 5.2 Maintain the decision @@ -3906,6 +4042,7 @@ +[[#decision-correct-but-contained-errors]] ## 5.3 Decision correct but contained errors @@ -3929,6 +4066,7 @@ +[[#maintain-the-decision-and-correct-the-errors]] ## Maintain the decision and correct the errors @@ -3945,6 +4083,7 @@ +[[#bookmark28]] ## Withdraw the decision and issue a new refusal decision @@ -3976,6 +4115,7 @@ +[[#withdrawing-the-decision-and-granting-leave]] ## Withdrawing the decision and granting leave @@ -3988,6 +4128,7 @@ +[[#changing-a-grant-of-pre-settled-status-to-a-grant-of-settled-status]] ## Changing a grant of pre-settled status to a grant of settled status @@ -4016,6 +4157,7 @@ +[[#recording-details-of-the-review-decision]] ## 5.4 Recording details of the review decision @@ -4043,6 +4185,7 @@ +[[#handling-of-case-papers]] ## 5.5 Handling of case papers @@ -4070,6 +4213,7 @@ +[[#the-administrative-review-decision-notice]] ## 5.6 The administrative review decision notice @@ -4099,6 +4243,7 @@ +[[#withdrawing-an-application-for-administrative-review]] ## 6. Withdrawing an application for administrative review @@ -4107,6 +4252,7 @@ +[[#requests-to-withdraw-the-administrative-review]] ## 6.1 Requests to withdraw the administrative review @@ -4115,6 +4261,7 @@ +[[#treating-the-application-for-administrative-review-as-withdrawn]] ## 6.2 Treating the application for administrative review as withdrawn @@ -4163,6 +4310,7 @@ +[[#bookmark37]] ## 6.3 How to process the withdrawal of an administrative review @@ -4175,6 +4323,7 @@ +[[#bookmark38]] ## 7. Administrative review: CID outcomes @@ -4235,6 +4384,7 @@ +[[#bookmark39]] ## 8. Refunds @@ -4243,6 +4393,7 @@ +[[#when-to-refund]] ## 8.1 When to refund @@ -4274,6 +4425,7 @@ +[[#when-not-to-refund]] ## 8.2 When not to refund @@ -4303,6 +4455,7 @@ +[[#template-letters]] ## 9. Template letters @@ -4356,6 +4509,7 @@ +[[#frequently-asked-questions]] ## 10. Frequently asked questions @@ -4364,6 +4518,7 @@ +[[#who-can-the-applicant-contact-if-they-have-a-problem-completing-the-online-administrative-review-form]] ## 10.1 Who can the applicant contact if they have a problem completing the online administrative review form? @@ -4372,6 +4527,7 @@ +[[#will-the-person-conducting-the-administrative-review-be-the-same-person-who-made-the-initial-decision]] ## 10.2 Will the person conducting the administrative review be the same person who made the initial decision? @@ -4380,6 +4536,7 @@ +[[#why-is-there-a-fee-for-an-administrative-review-when-there-is-none-for-an-application-under-the-eu-settlement-scheme]] ## 10.3 Why is there a fee for an administrative review when there is none for an application under the EU Settlement Scheme? @@ -4388,6 +4545,7 @@ +[[#what-is-the-time-limit-for-applying-for-an-administrative-review]] ## 10.4 What is the time limit for applying for an administrative review? @@ -4396,6 +4554,7 @@ +[[#can-applicants-apply-for-an-administrative-review-and-make-a-new-application-for-leave-under-the-eu-settlement-scheme-or-another-form-of-leave-at-the-same-time]] ## 10.5 Can applicants apply for an administrative review and make a new application for leave under the EU Settlement Scheme or another form of leave at the same time? @@ -4408,6 +4567,7 @@ +[[#why-were-there-changes-to-the-decisions-that-can-be-challenged-by-administrative-review-from-5-october-2023]] ## 10.6 Why were there changes to the decisions that can be challenged by administrative review from 5 October 2023? @@ -4429,6 +4589,7 @@ +[[#about-this-guidance]] ## 1. About this guidance @@ -4453,6 +4614,7 @@ +[[#contacts]] ## 1.1 Contacts @@ -4465,6 +4627,7 @@ +[[#publication]] ## 1.2 Publication @@ -4480,6 +4643,7 @@ +[[#changes-from-last-version-of-this-guidance]] ## 1.3 Changes from last version of this guidance @@ -4488,6 +4652,7 @@ +[[#overview-of-administrative-review-for-frontier-workers]] ## 2. Overview of administrative review for frontier workers @@ -4496,6 +4661,7 @@ +[[#right-to-an-administrative-review]] ## 2.1 Right to an administrative review @@ -4508,6 +4674,7 @@ +[[#grounds-for-seeking-an-administrative-review]] ## 2.2 Grounds for seeking an administrative review @@ -4525,6 +4692,7 @@ +[[#how-to-apply-for-an-administrative-review]] ## 2.3 How to apply for an administrative review @@ -4537,6 +4705,7 @@ +[[#application-fees]] ## 2.4 Application fees @@ -4572,6 +4741,7 @@ +[[#validity-of-an-application-for-administrative-review-under-the-frontier-workers-regulations]] ## 3. Validity of an application for administrative review under the Frontier Workers Regulations @@ -4621,6 +4791,7 @@ +[[#how-the-application-is-made]] ## 3.1 How the application is made @@ -4637,6 +4808,7 @@ +[[#decisions]] ## 3.2 Decisions which are eligible for administrative review @@ -4664,6 +4836,7 @@ +[[#decisions-which-are-not-eligible-for-administrative-review]] ## 3.3 Decisions which are not eligible for administrative review @@ -4680,6 +4853,7 @@ +[[#time-limit-for-making-an-application-for-administrative-review]] ## 3.4 Time limit for making an application for administrative review @@ -4716,6 +4890,7 @@ +[[#administrative-review]] ## 3.5 Application for administrative review of an eligible decision can only be made once @@ -4736,6 +4911,7 @@ +[[#rejecting-an-application-for-administrative-review]] ## 3.6 Rejecting an application for administrative review @@ -4755,6 +4931,7 @@ +[[#considering-the-administrative-review]] ## 4. Considering the administrative review @@ -4763,6 +4940,7 @@ +[[#independence-of-the-review]] ## 4.1 Independence of the review @@ -4788,6 +4966,7 @@ +[[#full-reconsideration]] ## 4.2 Full reconsideration @@ -4820,6 +4999,7 @@ +[[#new-information-and-evidence]] ## 4.3 New information and evidence @@ -4828,6 +5008,7 @@ +[[#requesting-additional-information-or-evidence]] ## Requesting additional information or evidence @@ -4840,6 +5021,7 @@ +[[#administrative-review-decisions]] ## 5. Administrative review decisions @@ -4848,6 +5030,7 @@ +[[#types-of-decision]] ## 5.1 Types of decision @@ -4863,6 +5046,7 @@ +[[#maintain-the-decision]] ## 5.2 Maintain the decision @@ -4879,6 +5063,7 @@ +[[#decision-correct-but-contained-errors]] ## 5.3 Decision correct but contained errors @@ -4894,6 +5079,7 @@ +[[#maintain-the-decision-and-correct-the-errors]] ## Maintain the decision and correct the errors @@ -4910,6 +5096,7 @@ +[[#withdrawing-the-decision-and-issuing-a-new-refusal-decision]] ## Withdrawing the decision and issuing a new refusal decision @@ -4933,6 +5120,7 @@ +[[#withdrawing-the-decision-and-issuing-a-frontier-worker-permit]] ## Withdrawing the decision and issuing a frontier worker permit @@ -4957,6 +5145,7 @@ +[[#recording-details-of-the-review-decision]] ## 5.4 Recording details of the review decision @@ -4969,6 +5158,7 @@ +[[#handling-of-case-papers]] ## 5.5 Handling of case papers @@ -4988,6 +5178,7 @@ +[[#withdrawing-an-application-for-administrative-review]] ## 6. Withdrawing an application for administrative review @@ -5015,6 +5206,7 @@ +[[#how-to-process-the-withdrawal-of-an-administrative-review]] ## 6.1 How to process the withdrawal of an administrative review @@ -5023,6 +5215,7 @@ +[[#refunds]] ## 7. Refunds @@ -5031,6 +5224,7 @@ +[[#when-to-refund]] ## 7.1 When to refund @@ -5050,6 +5244,7 @@ +[[#when-not-to-refund]] ## 7.2 When not to refund